FRMLA guarantees that every sample or decant is genuine, authentic perfume hand-decanted directly from the manufacturer's bottle. However, we cannot guarantee you'll like it—fragrances are highly personal, and you might even dislike or hate the scent.
All samples are final sale and non-refundable.
We accept returns only for unopened items (outer packaging/box must remain sealed). No refunds or returns for opened/used products due to personal preference.
To initiate a return, please visit our returns portal to submit a return request. You can also contact us with your order number and the items you wish to return. We will provide you with return instructions and a return shipping label if applicable.
Once we receive and inspect your return, we will process your refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account.